Privacy and security are our #1 priorities here at ThisData, and we believe in total transparency. We will never access any of your files, or use your personal information, for any purpose other than to improve your customer experience
Welcome to ThisData! These are our terms (“Terms”)
a security service for monitoring user logins and behaviours provided by
ThisData Limited (“us”, “we”) at thisdata.com and through our
mobile application (“ThisData”).
apply to your use of ThisData and any free trial of ThisData. By
accessing and registering with ThisData, the person or organisation
entering into these Terms as a user of ThisData, together with all
individual users accessing ThisData on that person's behalf (together,
“you”) accept and agree to be bound by these Terms. If you do not agree
to these Terms, you should not use ThisData.
Policy applies to the handling, storage, and use of any personal
information you submit to us and forms part of these Terms. You should
We can amend these Terms
amend these Terms at any time. Amendments will be effective immediately
when posted on ThisData. You are responsible for ensuring you are
familiar with the latest Terms. By continuing to use ThisData, you agree
to be bound by the Terms as amended (whether or not you have received any
amendments). You can always find the current version of the Terms
How you should use ThisData
to only use ThisData in a way that complies with all applicable laws and
regulations, that does not infringe our rights or other users' rights,
and that does not inhibit or restrict other users' enjoyment of ThisData.
You agree that it is your responsibility to ensure that you have
all necessary consents and permissions from individual users whose
accounts and/or logins will be monitored using ThisData, and that your
use of ThisData will comply with all laws applicable to you.
Without limiting clause 3.1, in
particular, you agree not to:
or harm ThisData, or any underlying or connected network or
harvesting bot, robot, spider, scraper, or other unauthorised
automated means to access ThisData or content featured on it for any
introduce any viruses, content or code to
ThisData that is technologically harmful;
ThisData to do anything unlawful, misleading, malicious, or
anything that could disable, overburden, or impair the proper working
of ThisData, such as a denial of service attack; or
facilitate or encourage any violations of these
responsible for all activity resulting from your use of ThisData. You
indemnify us, and will keep us indemnified, against all forms of
liability, actions, proceedings, demands, costs, charges and expenses
which we may incur or be subject to or suffer as a result of your use of
Without limiting any other rights and
remedies available to us, if we believe you have breached or are in
breach of these Terms, we may:
your activities on ThisData;
warning to you;
or cancel your access to ThisData; and
co-operate fully with any law enforcement
authorities or court order requesting or directing us to disclose any
information that we hold, including the identity of or location of
anyone using ThisData in breach of these Terms.
Fees for using ThisData
register for an account in order to use ThisData.
To register an account, you must
provide us with a valid credit card number. The fees charged for having
an account are as set out athttps://thisdata.com/pricing("Fees"). Fees are charged in advance
on a monthly basis and are non-refundable.
subject to change at any time, however we will give you 14 days' notice
of Fee changes by posting changes on the ThisData website. We will not be
liable to you or any third party for any changes to Fees.
exclusive of all taxes (other than New Zealand GST), and you indemnify
and hold us harmless against any claims by any tax authority for any
underpayment of any tax or levy, and any penalties and/or
Your account information
that you have provided complete, accurate and current personal
information such as your full legal name and email address when
registering for an account ("Account Information") and you agree to
maintain and promptly update your Account Information to ensure it is
kept current at all times.
take reasonable precautions to keep your profile secure and protect it
from unauthorised access, however you agree that we are entitled to rely
on the authenticity and authority of your username(s), password(s) and
session-specific codes generated by your hardware device to process
actions or requests you submit to ThisData and that we may do so without
to keep your log in details and password secure and agree not to share
your password with anyone else. We will not be liable for any loss or
damage if you fail to comply with this security obligation.
acknowledge that the internet is inherently insecure. You accept the risk
that any information stored or transmitted on the internet or through
email may be intercepted or subject to unauthorised access or fraudulent
behaviour. If you think someone is accessing your account without your
consent or if you would like to report disclosure of your Account
Information, please contact us at [email protected]
You can downgrade your account
downgrade your account (for example, from Gold to Silver, or from Silver
to Starter) at any time by emailing [email protected] The downgrade
will become effective immediately. No refunds will be paid in respect of
any unused portion of any higher account offering.
your account may cause the loss of content, features or capacity of your
account. If you choose to downgrade your account, we do not accept any
liability for the resulting loss of data, content, features or
We can both cancel your account
cancel your account at any time via the Settings page in your ThisData
cancel your account before the end of your current prepaid month, your
cancellation will take effect immediately and you will not be charged
again. You will not be entitled to a refund for any fees that you have
We can suspend or cancel your account and
your use of ThisData if we consider (in our absolute discretion) that you
have breached any of these Terms. If you have registered under multiple
aliases, all of these aliases will be disabled. If we suspend or cancel
your account, you must not create another one without our prior approval.
No refund or other credit is payable to you on cancellation unless we agree
All of your
data and content may be deleted from our systems immediately upon
cancellation of your account. This content cannot be recovered once your
account is cancelled. We are not liable for any loss or damage following,
or as a result of, the cancellation of your account, and it is your
responsibility to ensure that any content or data which you require is
backed-up or replicated before cancellation.
that you cannot transfer, sell, lease, lend or trade your account without
our prior written consent.
We own ThisData, you own your data
We (and our
licensors or suppliers, as the case may be) own all intellectual property
rights existing in ThisData, including all software code underlying and
forming part of ThisData and any improvements, enhancements,
modifications or adaptions to ThisData.
have received our prior written permission, you agree not to, and will
not permit or encourage any third party to copy, reproduce, modify,
adapt, reverse-engineer or decompile ThisData in whole or in
these Terms, we grant you a non-exclusive limited licence to use our logo
when linking to ThisData. Please download our logo file here. Each
download contains a .zip file with our logo in .eps, .jpg and .png
formats. You must comply with any instructions that we may give you from
time to time about your use of our logo. Unless you have our express
written consent, you must not (a) alter our logo in any way; (b) use our
logo in a way that suggests any type of association or partnership with
us; (c) use our logo in a way that is harmful, deceptive, obscene or
otherwise objectionable to the average person; or (d) use our logo to, or
in connection with, content that disparages us or damages our
the exclusive owner of all of your information and data. You
agree that we may use and share certain intelligence meta data collected
from you and your users through the ThisData service on an anonymised,
non-identifying basis (eg, if a threat is identified as coming from a
particular IP address, device or browser, or the volume, nature or
frequency of attacks or threats detected) in order to identify patterns,
develop and publish benchmarked data and improve the ThisData service
provided to you and our other customers. You also agree to grant us with
a non-exclusive royalty free licence to use your name and logo for our
marketing and promotional material, including marketing and promotional
material featured on our website.
We welcome your feedback, but you won't get intellectual property
rights as a result
your feedback and ideas on how to improve ThisData. If you choose to
submit your ideas, you agree that we are free to use them and that you
will not have rights to any intellectual property that may be generated
as a result.
ThisData links to other services, websites and apps
may enable you to access other applications and websites. Even though
these applications and websites are accessible through ThisData, they are
not owned and controlled by us. Any links to third party websites are
provided for convenience only, and the inclusion of any link does not
imply that we endorse or verify such websites. We are not responsible or
liable for any loss or damage incurred as a result of your access to
those applications and websites.
Your use of
and access to third party applications and websites will be governed by
their terms and conditions and privacy policies. When using ThisData to
access a third party website or application, we recommend that you read
ThisData might not always be perfect
provided on an "as is" and "as available" basis and use of ThisData is at
your sole risk. We will try to promptly address (during normal business
hours) all technical issues that arise in connection with ThisData,
however there may be times when ThisData is inaccessible.
to time, we may issue an update to ThisData which may add, modify and/or
remove features. We will endeavour to let you know about these changes in
advance, but these updates may be pushed out automatically with little or
maximum extent permitted by law we disclaim and exclude all implied
conditions and warranties. To avoid doubt, we do not warrant that: (a)
ThisData will meet your specific requirements; (b) ThisData will be
uninterrupted, timely, secure, or error free; (c) the results that may be
obtained from the use of ThisData will be accurate or reliable; (d) the
services, information or other material obtained by you through ThisData
will meet your expectations; or (e) any errors in ThisData will be
We will not
be liable for any direct, indirect, incidental, special, consequential or
exemplary damages, including but not limited to, damages for loss of
profits, goodwill, use, data or other intangible losses (even if we have
been advised of the possibility of such damages), resulting from the use
of, or the inability to use, ThisData.
We may use
third party suppliers to provide necessary hardware, software,
networking, connectivity, storage and related technology required to
provide ThisData. The acts and omissions of those third party suppliers
may be outside of our control, and we do not accept any liability for any
loss or damage suffered as a result of any act or omission of any third
event, you agree that the total liability of ThisData under these Terms
will not exceed NZ$100 in any circumstances.
This is a legal agreement, so some general provisions
are governed by New Zealand law, and you submit to the exclusive
jurisdiction of the New Zealand courts for any matter or dispute arising
in relation to these Terms.
in relation to the use of ThisData.
provision of these Terms is found by a court or other competent authority
to be invalid, unenforceable or in conflict with the law, that provision
is limited or eliminated to the minimum extent necessary. The remainder
of the Terms will be binding.
If we do
not exercise or enforce any right available to us under these Terms, it
does not constitute a waiver of those rights.
headings used throughout these Terms are provided for your convenience
and do not affect the meaning of these Terms.
If you have
any questions about these Terms, the practices of ThisData, or if you
would like to give us feedback or notice, you can contact us in the